Investigating - From illion:
Please be advised that we are currently seeing lowered success rates when attempting to connect to Westpac Bank, which is preventing us from retrieving account data in approximately 15-20% of sessions.
Our initial review suggests that this may be the result of an issue in the bank's application, however we are continuing to investigate methods of resolving.
Nov 08, 2024 - 09:04 AEDT
Please be advised that we are currently seeing lowered success rates when attempting to connect to Westpac Bank, which is preventing us from retrieving account data in approximately 15-20% of sessions.
Our initial review suggests that this may be the result of an issue in the bank's application, however we are continuing to investigate methods of resolving.
Nov 08, 2024 - 09:04 AEDT
Monitoring - Update from illion:
Please be advised that while success rates have risen overnight, we are continuing to experience intermittent issues connecting to Bendigo Bank this morning, which are preventing us from retrieving account data in some sessions.
This appears to be caused by an issue in the bank's application, but is not consistently affecting our bank sessions, as we are continuing to see successful sessions being processed.
We are continuing to monitor, in case action is required on our side to restore access.
Nov 01, 2024 - 12:01 AEDT
Please be advised that while success rates have risen overnight, we are continuing to experience intermittent issues connecting to Bendigo Bank this morning, which are preventing us from retrieving account data in some sessions.
This appears to be caused by an issue in the bank's application, but is not consistently affecting our bank sessions, as we are continuing to see successful sessions being processed.
We are continuing to monitor, in case action is required on our side to restore access.
Nov 01, 2024 - 12:01 AEDT
Identified - From illion:
Please be advised that have been experiencing ongoing issues connecting to Bendigo Bank across this morning, which are preventing us from retrieving account data in the majority of sessions.
This appears to be caused by an issue in the bank's application, but is not consistently affecting our bank sessions, as we are continuing to see a low volume of successful sessions being processed. The majority of affected sessions are currently returning the 50001 error code.
We are continuing to monitor, in case action is required on our side to restore access.
We will provide further updates at 3pm AEDT or when service is restored, whichever is sooner.
Oct 31, 2024 - 14:34 AEDT
Please be advised that have been experiencing ongoing issues connecting to Bendigo Bank across this morning, which are preventing us from retrieving account data in the majority of sessions.
This appears to be caused by an issue in the bank's application, but is not consistently affecting our bank sessions, as we are continuing to see a low volume of successful sessions being processed. The majority of affected sessions are currently returning the 50001 error code.
We are continuing to monitor, in case action is required on our side to restore access.
We will provide further updates at 3pm AEDT or when service is restored, whichever is sooner.
Oct 31, 2024 - 14:34 AEDT
Identified - From illion:
Please be advised that we are currently experiencing issues connecting to Bank of Queensland to retrieve account and transaction data, following changes to their portal. Affected sessions are failing with the 30002 error code.
This issue is currently with our Dev team for investigation. We are currently working to gain access to a test account which will assist in troubleshooting and developing a change to resolve the issues.
We will provide further updates tomorrow (01/11) at 3pm AEDT.
Oct 31, 2024 - 14:35 AEDT
Please be advised that we are currently experiencing issues connecting to Bank of Queensland to retrieve account and transaction data, following changes to their portal. Affected sessions are failing with the 30002 error code.
This issue is currently with our Dev team for investigation. We are currently working to gain access to a test account which will assist in troubleshooting and developing a change to resolve the issues.
We will provide further updates tomorrow (01/11) at 3pm AEDT.
Oct 31, 2024 - 14:35 AEDT
Lend Partner Platform
?
Operational
Lend Partners API
?
Operational
Lend Lender Portal
?
Operational
Lend Lender API
?
Operational
Lender's API
?
Operational
Lend Application Forms
?
Operational
Lend Bank Statements Collection Service
Operational
illion Bank Statements Service
Degraded Performance
Lend Bank Statements Analysis Service
Operational
Equifax Credit Reports Service
Operational
Creditor Watch Credit Reports Service
Operational
ABR ABN Lookup Service
Operational
GOVT.NZ NZBN Lookup Service
?
Operational
Address Lookup Services
Operational
Email Sending Services
Operational
SMS Sending Services
Operational
Intercom Intercom Web Messenger
Operational
SendGrid SMTP
Operational
SendGrid API v3
Operational
SendGrid API v2
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.