Identified - We’ve rolled out a major update to the Calendar feature, and some users may experience slow performance today. Our team is applying hotfixes and monitoring closely. For any assistance, feel free to reach out.
Sep 30, 2025 - 09:54 AEST
Lend Partner Platform ? Degraded Performance
90 days ago
100.0 % uptime
Today
Lend Partners API ? Operational
90 days ago
100.0 % uptime
Today
Lend Lender Portal ? Operational
90 days ago
100.0 % uptime
Today
Lend Lender API ? Operational
90 days ago
100.0 % uptime
Today
Lender's API ? Operational
90 days ago
100.0 % uptime
Today
Lend Application Forms ? Operational
90 days ago
100.0 % uptime
Today
Lend Bank Statements Collection Service Operational
90 days ago
100.0 % uptime
Today
illion Bank Statements Service Operational
90 days ago
99.19 % uptime
Today
Lend Bank Statements Analysis Service Operational
90 days ago
100.0 % uptime
Today
Equifax Credit Reports Service Operational
90 days ago
100.0 % uptime
Today
Creditor Watch Credit Reports Service Operational
90 days ago
100.0 % uptime
Today
ABR ABN Lookup Service Operational
90 days ago
100.0 % uptime
Today
GOVT.NZ NZBN Lookup Service ? Operational
90 days ago
100.0 % uptime
Today
Address Lookup Services Operational
90 days ago
100.0 % uptime
Today
Email Sending Services Operational
90 days ago
100.0 % uptime
Today
SMS Sending Services Operational
90 days ago
100.0 % uptime
Today
Intercom Intercom Web Messenger Operational
SendGrid SMTP Operational
SendGrid API v3 Operational
SendGrid API v2 Operational
Redbook Operational
90 days ago
96.87 % uptime
Today
LendSign ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Oct 13, 2025

No incidents reported today.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025

No incidents reported.

Oct 7, 2025
Completed - The scheduled maintenance has been completed.
Oct 7, 07:00 AEDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 06:00 AEDT
Scheduled - Impact to Users:
All RedBook Services will be unavailable for the duration of this outage

Start Date & Time:
Tuesday 07/10/2025 6:00 AM AEDT

End Date & Time:
Tuesday 07/10/2025 7:00 AM AEDT

Sep 29, 11:31 AEST
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025

No incidents reported.

Sep 30, 2025

Unresolved incident: Calendar Performance Issues.

Sep 29, 2025
Resolved - This incident has been resolved.
Sep 29, 11:32 AEST
Identified - Message from Equifax:

Upcoming scheduled maintenance notice

Dear Customer,

We are performing Planned Maintenance on the components below. During the maintenance window, these components may be unavailable or operate with degraded performance. Please see below for details.

Maintenance Reference: CHG1031334
Start time: 22:00 20/09/25
End time: 08:00 21/09/25
Please note that the above times are based on the current Sydney timezone

Further updates will be provided through notifications or can be viewed by accessing the Equifax Status Page portal.

Regards,
Equifax Service Desk

Sep 19, 15:25 AEST